Posts Tagged ‘Clients’

132 – Working when there are other things to do

Working when there are other things to do - WP Builds WordPress Podcast

So this episode is a little bit of a departure for us, in that it’s much more personal than usual, and has very little to do with WordPress, so forgive us! When we decided to cover this topic, I (Nathan) was thinking that we’d be talking about the things in life my non-work life that I have to do, sometimes in opposition to my work life.

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131 – Stroke and poke your clients to keep you sane with Hannah Smith

Stroke the poke your clients to keep you sane with Hannah Smith - WP Builds WordPress Podcast

If you’ve work with WordPress websites for client you’ll know that one of the hardest parts of the job is successfully communicating with clients. Today, Hannah Smith talks about her approach for doing just that. It’s a really interesting take on how you can try to keep your clients happy all the time, but that’s realistically possible and there’s going to be times when you need to push back and say “no”. It’s an interesting talk with some fresh perspectives in this important business area.

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130 – Personality types – finding the right client for you

- Personality types - finding the right client for you - WP Builds WordPress Podcast

Have you ever thought about the fact that your personality has a direct impact upon how successful you are? Your personality type might make you better at some tasks that others and if you’re building WordPress websites for your clients, it might also affect the way that you interact with them too, and have a real impact upon their success and failure. Join us as we discuss this topic; we’re not experts and are just scratching the surface, but it’s really interesting what we uncover.

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128 – Getting content from clients

Getting content from clients - WP Builds WordPress Podcast

Do you struggle getting content from your clients when you’re building them a WordPress website? Well, you’re not alone. We all do. There are so many things that you need from them and so many ways that miscommunication can result. Even if your processes are battle hardened, chances are that they still tested from time to time. So how do you get images, copy and all the rest of it from your clients. Nathan and David discuss it, but don’t expect any perfect solution from us…

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127 – The importance of keeping logs from your WordPress websites with Robert Abela

The importance of keeping logs from your WordPress websites with Robert Abela - WP Builds WordPress Podcast

Have you ever had a problem with your WordPress website that you could not figure out. Something appears to have been deleted, something suspicious appears to be happening but your cannot really be sure. WP Security Audit Log is a WordPress plugin that creates logs for just about everything on your site. It will enable you to work out exactly what went wrong and hopefully give you a let up in getting the site back up and running in the least time possible.

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126 – Is web design dead?

Is web design dead? - WP Builds WordPress podcast

Web design is dead. There’s no doubt about it. The tools that we have now are so easy to use, there’s literally zero barrier to entry. Within a week, you can a great website up and running even if you’ve never used the internet before. Mmm… You’re the expert, these tools are only easy to you because you’ve worked hard at getting to know them. Then there’s marketing, funnels, hosting updates. You know what, perhaps we’re safe after all. This stuff is actually quite hard you know!

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124 – How do we put our prices up?

How do we put our prices up? - WP Builds WordPress podcast

In this episode David and I talk about the subject of pricing and in particular the thorny subject of putting prices up. We get started with a chat about what systems we use to actually receive payments from clients, PayPal, Stripe and good old fashioned bank transfers. We then move on to discuss what we’ve done in the past to up our rates. It turns out that maybe we need your help with this as there are so many areas where we’re not sure what to do…

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118 – We know nothing about website pricing

We know nothing about website pricing - WP Builds WordPress podcast

There are so many ways you can get paid for building WordPress websites, and if you’ve been in this industry for any length of time, then you’ve perhaps tried a few out? Do you charge on-off fees or use a model which judges the value that you add to the client’s business? Perhaps you perfer to work on the basis that the website is an ongoing cost and the recurring revenue is really where you should be getting paid? We have no idea which is best, but it’s fun chatting it all though…

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115 – The client is always right, we just need anger management

115 - The client is always right, we just need anger management

Are you the type of person who always does what your clients ask of you, or do you get angry with them? It’s hardly a binary answer is it, but it certainly feels like it is sometimes! We’ve all been there… you’ve worked really hard on their WordPress website and you think that you’ve done everything right, but then the client comes back to you with a difficult email and your serenity is blown out of the water! What should you do…?

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114 – Introducing Split Hero for split testing with Adam Lacey

114 - Introducing Split Hero for split testing with Adam Lacey

Adam has been on the podcast before, but on that occasion he was talking about his life as a freelancer, not as the owner of a SaaS app! He’s founded a company called ‘Split Hero’ which is laser focussed upon one thing – split testing your WordPress website pages and gain meaningful data back about which one wins! Hang on a minute though… what is a ‘split test’? Well, I’m glad you asked…

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