Where should you go for support for WordPress plugins, themes and blocks? This debate was partly prompted by a WP Tavern article regarding what can be done about the WordPress.org forum being used to support premium versions of plugins which are not in the repository. There seems to be a lot of complexity to this due to the varying expectations of support and the vast difference in what plugin and themes do. We are probably better for having both types of support, but perhaps polarizing these can help explore the topic. Find out which is the best way to receive support on the WP Builds Podcast today. Go listen…Read More
Today we talk about how to keep your WordPress website running smoothly, whether that’s one month or one year after you launched it. So we all know that having a website is more work than most people think. There’s a ton of things that need to go on in the background to ensure that it’s up and running, performing well and getting you leads. As WordPress web professionals, we take much of this for granted. In fact I was thinking as I wrote this post of all the little tasks that it takes to create a website and then keep it running in a performant way, and I was honestly surprised at all the things that I could think of. There were dozens…! Today we have Alexandru Covtun on the podcast to tackle this subject. He’s with WP Dandy which is a WordPress maintenance and support company, so he knows what he’s on about. Go listen…Read More
Should we be available on the phone to deal with client issues for our WordPress website business? I have had this conversation so many times in the past with so many people! We all know that, in the right hands, a phone can be one of the best ways to engage with your clients. But, in the wrong hands, the phone can be a scary thing that wastes your time and causes you stress and anxiety. See what we think…Read More
In this, the 7th episode of the WP Builds podcast, David Waumsley and Nathan Wrigley discuss web site care plans. We discuss what we both do to create recurring / passive revenue for our web design businesses, what works and what does not.
There’s so much to this topic, support requests, backups, security…