Posts Tagged ‘support’

113 – Should we give our clients telephone support?

Should we give our clients telephone support - WP Builds Podcast

Should we be available on the phone to deal with client issues for our WordPress website business? I have had this conversation so many times in the past with so many people! We all know that, in the right hands, a phone can be one of the best ways to engage with your clients. But, in the wrong hands, the phone can be a scary thing that wastes your time and causes you stress and anxiety. See what we think…

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17 – What should we expect from WP support?

What should we expect from WP support?

No guests this week. Just Nathan and David. Two guys in their middle youth chatting about stuff we love.
Ok, there maybe little bit of venting, but actually this is quite a nice topic.
Happy “Knowledge Base” day 😉

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7 – Web site care plans

Web site care plans

In this, the 7th episode of the WP Builds podcast, David Waumsley and Nathan Wrigley discuss web site care plans. We discuss what we both do to create recurring / passive revenue for our web design businesses, what works and what does not.
There’s so much to this topic, support requests, backups, security…

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