Losing clients before you even get them - WP Builds WordPress Podcast

This is a little mini-series based upon the book ‘Watertight Marketing’ by Bryony Thomas. This is about that time in the client / project lifecycle when they (the client) have made some kind of commitment to use your products or services, they might even have signed a contract, but you’ve not delivered anything yet. It’s a time when they can still ‘get away’ from you. Yes, you might have a contract in place whereby you can insist that they are obliged to give you this or that, but honestly, have you ever enforced this, or is it better to just let them walk away and save yourself the legal fees and headache of trying to get them to pay up what they owe you? David calls this ‘The Welcome Window’. You think that you have them as a client, but it’s still possible for things to go wrong…

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151 - Are we leaking clients? - The WP Builds WordPress podcast

This episode is really about keeping the WordPress clients that you already have. What’s the old phrase? Don’t leave money on the table? Well, that’s certainly the case for many of us. This is another episode in our mini series and it’s all about trying to get as much value from and to the clients that you already have. Perhaps you build sites and then just move on not making use of the rapport and connections that you’ve made. Surely though, our existing clients are the ones that know us and what we do best. They have trust in you and what you’re able to offer. So today we explore what we’ve done to foster these client relationships and David has some great ideas about what he’s doing with his own agency. Well worth a listen…

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Marketing funnels don’t exist! - WP Builds WordPress Podcast

This discussion is about marketing, and it has a very click-bait title! It’s probably safe to say that we are not experts in marketing and certainly not marketing funnels. Nevertheless we thought we would chat about this and why we might need to get better a digital marketing for ourselves and clients and where WordPress could help with that. What’s different about this discussion is that really is an introduction to a series of discussions we will have based on a book called Watertight Marketing by Bryony Thomas. Listen to this episode to find out more…

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Are we happy with how we manage tasks? - WP Builds WordPress podcast

Today, the podcast talks about tasks. Not so much the tasks themselves, but more the way that we approach them. We discuss the way that different people have the ability to move happily from task to task, whilst other people need to complete one task before they can move onto another one. I guess that there’s no ‘right’ way to accomplish tasks, but it’s interesting to see whether or not we think that other people’s approaches are batter than our own. It’s a fun episode for sure!

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Standing up to clients - WP Builds WordPress podcast

In this episode David and I talk about the interactions which we have with clients. Most of the time (I hope) we have good relations with our clients. They want to work with you and you want to work with them… but this does not mean that you’re always going to see eye to eye with them. From time to time you’re going to have to face up to a client who is not wanting to work with your processes and it not willing to be flexible. What do we do…?

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Working when there are other things to do - WP Builds WordPress Podcast

So this episode is a little bit of a departure for us, in that it’s much more personal than usual, and has very little to do with WordPress, so forgive us! When we decided to cover this topic, I (Nathan) was thinking that we’d be talking about the things in life my non-work life that I have to do, sometimes in opposition to my work life.

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Stroke the poke your clients to keep you sane with Hannah Smith - WP Builds WordPress Podcast

If you’ve work with WordPress websites for client you’ll know that one of the hardest parts of the job is successfully communicating with clients. Today, Hannah Smith talks about her approach for doing just that. It’s a really interesting take on how you can try to keep your clients happy all the time, but that’s realistically possible and there’s going to be times when you need to push back and say “no”. It’s an interesting talk with some fresh perspectives in this important business area.

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- Personality types - finding the right client for you - WP Builds WordPress Podcast

Have you ever thought about the fact that your personality has a direct impact upon how successful you are? Your personality type might make you better at some tasks that others and if you’re building WordPress websites for your clients, it might also affect the way that you interact with them too, and have a real impact upon their success and failure. Join us as we discuss this topic; we’re not experts and are just scratching the surface, but it’s really interesting what we uncover.

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Getting content from clients - WP Builds WordPress Podcast

Do you struggle getting content from your clients when you’re building them a WordPress website? Well, you’re not alone. We all do. There are so many things that you need from them and so many ways that miscommunication can result. Even if your processes are battle hardened, chances are that they still tested from time to time. So how do you get images, copy and all the rest of it from your clients. Nathan and David discuss it, but don’t expect any perfect solution from us…

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The importance of keeping logs from your WordPress websites with Robert Abela - WP Builds WordPress Podcast

Have you ever had a problem with your WordPress website that you could not figure out. Something appears to have been deleted, something suspicious appears to be happening but your cannot really be sure. WP Security Audit Log is a WordPress plugin that creates logs for just about everything on your site. It will enable you to work out exactly what went wrong and hopefully give you a let up in getting the site back up and running in the least time possible.

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